Did you purchase products from the DIE RINGE online shop and want to return your rings or other items? No problem!. Simply visit our returns portal. Look up your order using your order number and postal code, and create your free return shipping labe

Did you purchase products from the DIE RINGE online shop and want to return your rings or other items? No problem!<h2 id> </h2><h2 id="for-customers-within-the-eu">For customers within the EU:</h2>Simply visit our <a href="https://shop.dieringe.com/pages/returns">returns portal</a>. Look up your order using your order number and postal code, and create your free return shipping label. Pack the product, attach the label, and drop it off at the shipping service of your choice &#x2013; we&#x2019;ll take care of the rest. <h2 id="for-customers-outside-the-eu-eg-uk-switzerland-usa">For customers outside the EU (e.g. UK, Switzerland, USA):</h2>Returns from non-EU countries are also possible. However, you will need to organize the return shipment yourself and cover the shipping costs. Please send the package to the following address: Hive Technologies GmbH % DieRinge RS [Order Number]Maulbeerstra&#xDF;e 715834 RangsdorfGermany Please include a note inside the package with your order number and reason for return.Important: Be sure to declare the shipment as &#x201C;Returned Goods&#x201D; to avoid customs issues or additional charges. <h2 id="how-much-time-do-i-have-to-return-something">How much time do I have to return something?</h2>You have 60 days to return your product with no questions asked &#x2013; giving you plenty of time to try our products and see if they&#x2019;re right for you. <h2 id="what-if-my-item-is-damaged-or-defective">What if my item is damaged or defective?</h2>If your product is faulty or arrives damaged, a return may not be necessary. In this case, just contact us through the Help Center. We&#x2019;ll review your request and find a fast and fair solution. <h2 id="when-and-how-will-i-get-my-money-back">When and how will I get my money back?</h2>Once your return has arrived at our warehouse, it will be inspected and processed. This may take up to 10 business days. After that, the refund will be issued to the original payment method. Please allow up to 14 days total for the refund to appear in your account. <h2 id="what-does-a-return-cost">What does a return cost?</h2><ul><li>EU: Your return shipping label is free when generated via our returns portal.</li><li>Non-EU: You are responsible for the return shipping costs and must organize the shipment yourself.</li></ul>

How do I return a product?

DIE RINGE

Return your DIE RINGE products without any problems

DIE RINGE Returns

Shop & Products

Returns

How to redeem your voucher for our rings and other products

How does the free rings offer work?

What methods of payment do you accept?

How to Redeem Your Gift Voucher for the DIE RINGE App

Orders & Payments

How much space do I need for my ring training?

How do I install the ceiling mounts?

How much load can the gymnastic rings carry?

Can I leave my gymnastic rings outside?

Guides / Instructions

How do I receive the invoice for my order?

Invoices

How can I track my order?

How much do international deliveries cost?

My delivery status does not change

How long does delivery take?

How long does delivery to Switzerland take?

How to enter your DHL Packstation address correctly

Delivery & Shipping

Can I test the DIE RINGE App for free?

How do I reset my password?

My account is locked or disabled

Can I delete my account?

Profile & Security

How do I redeem my 30 day QR code coupon for the app?

How to subscribe to DIE RINGE

Redeeming Your DIE RINGE App Gift Voucher

How can I redeem my Friendship Pass for the DIE RINGE App?

Sign up & Login

How do I cancel my subscription?

Where do I manage my subscription?

How do I reactivate my expired subscription?

Where can I find my payment confirmation?

How do I change the duration of my subscription?

How do I pause my subscription?

How can I revoke my subscription?

How do I get a student or pupil discount for the DIE RINGE App?

Payments, Cancellations, Refunds & Changes

DIE RINGE App Account & Payments

Can I train if I am injured?

Do I have to be athletic to train with DIE RINGE?

What distinguishes the DIE RINGE app from conventional strength training?

What do the XP points and the level mean?

How to create my training plan with the DIE RINGE Coach

My training is to easy or to hard for me

I miss equipment for training styles

Using Battery Saver Mode in the DIE RINGE App

How to synchronize my training data with Apple Health

How to synchronize my training data with Android Health Connect

What Weights Do I Need for Weighted Legs?

What languages is the app available in?

Can I train with the DIE RINGE App without any equipment?

Training with the DIE RINGE app

DIE RINGE App