Refund Your DIE RINGE SubscriptionUpdated 10 days ago
The process for canceling or refunding depends on where you purchased your subscription.
Please select the correct option:
1. Purchase via Google Play Store
We can process your refund directly if you provide:
- Gmail address used for the purchase or
- Order number (starts with
GPA.)
Once we have this, we can submit the refund request for you.
Alternatively, you can request the refund yourself:
➡️ Request a Google Play refund
Important:
- Your contract is with Google.
- Without Gmail address or order number, we cannot process the refund for you.
2. Purchase via Apple App Store
Refunds for purchases made through the Apple App Store must be requested directly from Apple.
➡️ Request an Apple refund
Important:
- Your contract is with Apple.
- We have no access to payments or refunds made via Apple.
3. Purchase via our Website (dieringe.com)
- 14-day money-back guarantee for new 12-month or "Forever" subscriptions.
- 7-day trial period for 1-month subscriptions (no refund after trial).
- Guarantee applies to new purchases only, not renewals.
How it works:
- Contact our support team with the email address linked to your subscription.
- We refund the remaining term on a pro-rata basis.
Cancellation vs. Refund
- Cancellation stops renewal at the end of the current billing cycle.
- Refund (if eligible) ends the subscription immediately and processes repayment.
- Cancellation ≠ automatic refund. Please request separately.