All answers about your profile & security

Profile & Security

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All important information about your subscription

Payments, Cancellations, Refunds & Changes

DIE RINGE

Signing up, managing your account & subscription in the DIE RINGE APP.

DIE RINGE App Account & Payments

DIE RINGE App

How to redeem your voucher for our rings and other products

How does the free rings offer work?

Orders & Payments

How much space do I need for my ring training?

How do I install the ceiling mounts?

How much load can the gymnastic rings carry?

What are the dimensions and features of the gymnastic rings?

Guides / Instructions

How do I receive the invoice for my order?

Invoices

How do i make a return?

Returns

How can I track my order?

How much do international deliveries cost?

My delivery status does not change

Delivery & Shipping

Shop & Products

How do I reset my password?

My account is locked or disabled

Can I delete my account?

How do I redeem my 30 day QR code coupon for the app?

How to subscribe to DIE RINGE

How do I cancel my subscription?

Where do I manage my subscription?

How do I reactivate my expired subscription?

Where can I find my payment confirmation?

How do I change the duration of my subscription?

How do I pause my subscription?

How can I revoke my subscription?

Can I train if I am injured?

Do I have to be athletic to train with DIE RINGE?

What distinguishes the DIE RINGE app from conventional strength training?

What do the XP points and the level mean?

How to create my training plan with the DIE RINGE Coach

I want to use the app as before

My training is to easy or to hard for me

I miss equipment for training styles

Using Battery Saver Mode in the DIE RINGE App

How to synchronize my training data with Apple Health

How to synchronize my training data with Android Health Connect

Training with the DIE RINGE app